Frequently Asked Question

How do I make a complaint?

You may get in touch with us via Support to make a complaint about our service. We will advise you on the complaints process. If you are not satisfied with our response to your complaint, you may in certain circumstances escalate it to the Financial Ombudsman Service (FOS) (link opens in a new window).

FAQs

Couldn't find what you were looking for?

If you still have an unanswered question or require more clarity about something, please do not hesitate to get in touch with us. We will be happy to help.